VisioMuse Privacy Policy

1. Introduction

Welcome to VisioMuse, operated by Operational Excellence Advisors ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative studio platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the service.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, and authentication credentials provided during sign-up via Manus OAuth.
• Usage Data: Images you upload, prompts you enter, generated content, and feature usage patterns.
• Technical Data: IP address, browser type, device information, and access timestamps.
• Content: Images, text prompts, templates, and other creative content you create or upload.

3. How We Use Your Information

• To provide, operate, and maintain the VisioMuse platform
• To process your AI generation and editing requests
• To store your creative history and generated content
• To improve our AI models and service quality
• To send service-related communications
• To detect and prevent fraud or abuse

4. Data Storage and Security

Your uploaded images and generated content are stored securely using Amazon S3 cloud storage with industry-standard encryption. We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party AI Services

VisioMuse uses third-party AI services to process your requests. These include:

• Fal.ai: For image editing and transformation
• Replicate: For AI model inference
• ElevenLabs: For text-to-speech generation
• Manus Forge API: For image generation

Images and prompts you submit may be processed by these services. Please review their respective privacy policies for details on how they handle data.

6. Data Retention

We retain your account data and creative history for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Generated images stored in our cloud may be retained for up to 90 days after deletion requests to ensure complete removal from backup systems.

7. Age Requirements

VisioMuse requires users to be at least 13 years of age. Certain AI features with mature content require age verification confirming you are 18 or older. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact Operational Excellence Advisors through the VisioMuse platform.